Privacy Policy

At Teesta Social Welfare Foundation (TSWF), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, or interact with our organization.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when donating, volunteering, or contacting us.

Demographic Information: Age, gender, occupation, and other demographic data when relevant to our programs.

Program Participation Data: Information related to your participation in our training, education, health, WASH, or other programs.

Donation Information: Payment details and transaction records for donations (processed securely through third-party payment processors).

Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other technical information collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver and improve our social welfare programs and services
• To process donations and issue tax receipts
• To communicate with you about our programs, events, and impact
• To respond to your inquiries and provide support
• To send newsletters and updates (with your consent)
• To conduct research and evaluate program effectiveness
• To comply with legal obligations and safeguarding requirements
• To improve our website functionality and user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or conducting programs (subject to confidentiality agreements).

Partner Organizations: With implementing partners and donors when necessary for program delivery and reporting.

Legal Requirements: When required by law, court order, or government regulation.

Protection of Rights: To protect the safety, rights, and property of TSWF, our beneficiaries, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption of sensitive data, and restricted access to personal information by our staff and partners.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit certain website functionalities.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal and operational requirements)
• Opt-out of marketing communications at any time
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donor records are typically retained for tax and accounting purposes as required by law.

8. Children's Privacy

Our programs serve children and youth in disadvantaged communities. When collecting information about minors, we obtain consent from parents or guardians and implement additional safeguarding measures. We are committed to protecting children's privacy and safety in all our activities.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Teesta Social Welfare Foundation (TSWF)

Email: [email protected]

Phone: +02-48814364, +88 01717087089

Dhaka Office: House 10 (C1), 2nd Floor, Road 16/A, Gulshan 1, Dhaka, 1212, Bangladesh

Rangpur Office: House 9, Road 1, Munshipara, 5A, Rangpur, Rangpur 5400, Bangladesh